You can now open a ticket with us though our Fairhope 311 ticket system.

Location: 555 S. Section Street
Mailing Address: P.O. Box 429, Fairhope, Alabama 36533

Mission Statement

The Fairhope Public Utilities Electric Department is committed to providing safe and reliable services and to deliver these essential services in an efficient, cost effective, and prompt manner, while being sensitive to the needs of our customers. We strive to be the area’s leading public utility by staying committed to our number one priority, 100% customer satisfaction! The Electric department is widely known for restoring power to the citizens of Fairhope as quickly as possible. Our purpose is to ensure the safety of our employees and the public during our daily operations. As a whole this is achieved in part by the electric departments’ valuable employees, talented men that appreciate, enjoy, and take pride in the job they perform to the highest degree.

Since Fairhope first began offering electrical service in the 1940s, generating its own power in a small plant located at the present site of the Welcome Center, the City has constantly strived to improve service to its customers. Most of the growth and improvement in the system has come in the past 30 years, which has seen growth of from around 1,400 customers to approximately 6,500 today.

Today, power is provided via five substations that have an incoming capacity of 70MVA, well above the average use and almost twice summertime peak usage of 41 MVA. Since the mid 1980s, Fairhope has purchased its electricity through AMEA, Alabama Municipal Electric Authority, an organization of municipal-owned electric companies. The buying power of this cooperative organization allows its members to achieve the best rates possible.

In addition to maintaining and installing new service, maintaining equipment and installing new underground services, Fairhope Electric is also responsible for stringing and maintaining the millions of lights that decorate the trees in downtown Fairhope. 

Power Outages

For power outages call 251-928-8003. If there is a large power outage, and the phone lines are tied up, be aware that we probably know about the problem in your neighborhood and are already working on it. Emergency service is available 24 hours a day, seven days a week.

General Inquiries 

For additional information,  please use our 311 System

For Billing or payment inquiries, please use our 311 System

For energy saving tips from the U.S. Department of Energy, click here.

Link to AMEA Scholarship Program