Emergency Information

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You can now open a ticket with us though our Fairhope 311 ticket system.   For after hours, call 251-928-2385 for utility emergencies.

For any medical, fire, or police emergencies, please dial 911. 

Electric - please call 251-928-8003

  • Power Outages
  • Blown Transformers
  • Power Lines Down
  • Power Pole Down

Gas- please call 251-928-8003

  • Gas Leaks
  • Cut Gas Line
  • Carbon Monoxide alarm
  • Gas Smell
  • Gas Outage

Water/Sewer - please call 251-928-8003

  • Sewer Spill
  • Cut Water Line
  • Cut Sewer Line
  • Lift Station Alarm/Light
  • Water Outage
  • Sewer Backup Overflow